Plan ahead with Austin's Funeral Plan

Funeral plan
Peace of mind

For you and your family

Hertfordshire funeral plan...

Exclusive To Austin’s Funeral Directors

Pre-payment Funeral Plans customised to your requirements

The plan...

The Austin Family have been funeral directors in Hertfordshire for over 300 years. The Hertfordshire Funeral Plan is a pre-payment funeral plan exclusive to Austin’s Funeral Directors. Unlike many other plans available, The Hertfordshire Funeral Plan can be customised specifically to your requirements and the details of the plan can be as simple, or elaborate, as you wish. We also offer a range of simple, set plans.

The options...

You may talk through the options with one of our funeral administrators by calling in to any Austin’s funeral office. You may prefer to find out more by telephoning us or we will be happy to visit you at home. Whichever you choose, the details of the funeral in your plan are discussed in much the same way as any other funeral. The funeral administrator will provide you with a written estimate. The cost of the funeral will be quoted in accordance with the current Austin’s price list. The estimate will comprise of the funeral charges, the management fee paid to our funeral plan provider and a contribution towards the third party charges (crematorium and cemetery charges and fees for doctors and ministers), which are outside of our control and cannot be guaranteed. Further options may also be included in the plan such as obituary notices and funeral stationery.

Time to consider...

Following the initial meeting you will receive a draft of the plan arrangements for your approval. There is no rush. You may wish to take time to discuss your wishes with family or friends. Changes can easily be made prior to finalising the plan.

Confirming the arrangements...

Once you are completely happy with the contents of the plan, and payment has been made, you will receive full details of the arrangements in the form of a certificate. Copies will also be available to give to your family or solicitor.

When the time comes...

Having expressed your wishes in advance, when the time comes, the proceedings will be greatly simplified for your family and friends. Your next of kin will contact Austin’s advising us that you have a Hertfordshire Funeral Plan. We will then take care of the wishes expressed in your plan.

Austin's Horse Drawn Funerals

Common questions and answers...

Is the plan secure?

Our funeral plans offer exceptional financial security. They are provided by Ecclesiastical Planning Services, which is part of the Ecclesiastical Group – a specialist, financial services company that has been protecting people, property and funds since 1887.

The funeral plan funds are held in guaranteed whole of life assurance policies, arranged by Ecclesiastical Planning Services. Every penny is ring-fenced and cannot be used for anything but your funeral, for your peace of mind.

What if I move to a different area?

If you move to an area not serviced by Austin’s, you should be able to transfer your funeral plan to a funeral director near your new home. There may be additional costs depending on local prices.

Must I be in good health to take out a plan?

No. A Hertfordshire Funeral Plan may be taken out by anyone aged 18 or over and in any state of health.

Can I change my mind about the arrangements?

Yes. Changes may be made by contacting Austin’s. There may be more to pay if you require additional services.

When do I pay for the plan?

Payment can be made by lump sum or in monthly instalments over 1 – 5 years on confirmation of the arrangements. There is an additional cost for paying by instalments over 2 – 5 years. This additional cost is held in the plan and used for your funeral when the time comes. Additional instalment payment terms and conditions apply.

What if I die away from home or on holiday?

The plan does not cover the cost of a funeral abroad, or the cost of repatriating the deceased. It is therefore important that your travel insurance policy covers this.

Austin's Harwood Park Crematorium

Summary of the declaration of trust...

W.Austin and Sons (Stevenage) Limited ('the Company') has established a funeral pre-payment scheme ('the Scheme') under which the Company’s clients may arrange and pre-pay funeral services in accordance with the provisions of the Scheme known as The Hertfordshire Funeral Plan. Under the Scheme the Company agrees to remit pre-payments from clients to independent Trustees who hold those payments on trust to provide the funeral services on the death of the plan member.

Pre-payments are invested under the terms of a Declaration of Trust and on the death of a client the Company will be paid the pre-payment together with all income and gains allotted less deductions for administrative charges. Administrative charges are currently 5% of the pre-paid sum. In addition the Trustees are entitled to deduct and pay to the Company up to 15% of the gross annual income earned on prepayment sums as a contribution towards administrative expenses incurred by the Company under the terms of the scheme.

The Trust Fund consists of identifiable balances relating to each client’s funeral plan.

For further details, please contact us.

Terms and conditions apply to funeral plans – please ask for details.

Austin's Memorial Gardens