Demonstrating Professionalism in Funeral Care
Recent headlines highlighted the terrible actions of a funeral firm in Hull. A police investigation found 35 bodies and ashes at the company’s premises. Families believed cremations had taken place when they had not. Two people have been arrested on suspicion of prevention of a lawful and decent burial, fraud by false representation and fraud […]
Writing Eulogies: Is AI the Answer?
Finding the right words for a eulogy can be hard. It’s so important to reflect the person involved … their personality, lifestyle, values. Knowing it will be read aloud to loved ones during the funeral service can add to the pressure involved. So where do you start? Staring at a blank screen or piece of […]
The Growing Importance of Natural Burials
There is a range of choices available when choosing a funeral. The most popular type of funeral in the UK is cremation (53%) and the fastest-growing choice is direct cremation (20%). Another option increasing in popularity is a natural burial. This is the preferred option for 5% of funerals in the UK. What’s involved with […]
Funeral Administrator Jackie Brown Celebrates 16 Years
Jackie is our Funeral Administrator in the Hitchin branch of Austins and on 27th May 2024 celebrates 16 years with us. We asked her a few questions about her time so far with us. What do you enjoy about working at Austins? Meeting the families at the most upsetting time in their lives and doing […]
All Change for Death Certification
The biggest change to the death certification process in more than 50 years is about to take place, affecting all deaths in England and Wales. The scheduled implementation date is 9 September 2024. In line with previous requirements, medical certification (enabling a death to be registered) will involve either a medical practitioner or a […]
Funeral Administrator Celebrates 20 Years
Welwyn Garden City Administrator June Bramble, has worked for Austins for 20 years in November 2024. Her wealth of knowledge and experience is second to none and her commitment and dedication she shows to each of our families is something we are incredibly proud of and have cause to celebrate. We spoke with June recently […]
How Technology Helps Funerals
Technology’s Role in Funerals The use of technology has grown in all aspects of our lives, including funerals. From services to communication and coffin customisation … technology has widened the possibilities and simplified much of the funeral process. Here are seven ways in which technology helps funerals: It’s incredible how technology can help the funeral […]
Are you planning a funeral?
5 Important Questions About Funerals When arranging a funeral, there are several key questions to ask. Often, the information needed is contained within a will or funeral plan or has been discussed with a close friend or relative. Ideally, these important, personal wishes are understood before a person dies. Too often, they are left unsaid, […]
Feed Up Warm Up – Austin’s Funeral Directors charity of 2024
Austin’s Funeral Directors is one of the oldest and most prestigious companies in Hertfordshire. (We’ve been helping Hertfordshire people for over 320 years.) Each year, the directors choose a local charity to support. As a family business working closely with members of the community, we carefully select charities helping local people. During 2024, Austin’s chosen […]
Managing Grief Through Christmas
Christmas and New Year can be especially difficult if you have lost a loved one. If you are experiencing grief during the festive season, here are some ideas that may help you: Remember your loved one This could include lighting a candle, creating a memorial space, or participating in activities that were special to them. […]
